Key features
- Add new jobs quickly
Ability to quickly enter service jobs and allocate them to an available technician. - Easily manage job activity
Control panel to allow you to view each job, their due dates and current status. - Visual Scheduler
Simple way to keep on top of the workload using a visual scheduler and drag and drop capabilities. - Close jobs quickly
Quickly close jobs and add labour parts and other - Mobility solution
Harness the power of the internet. Field staff can receive jobs on their mobile devices and enter completed job information for invoicing. - Reporting
Extensive reports on people resources and utilisation.
Ostendo® Service Management Overview
How efficient is your service department?
Ostendo's® service management solution is ideal for a range of environments:
- Any Service Department
- Any Support Organisation
- Any Workshop/repair company
- Any Manufacturer servicing company
Ostendo allows you to create the customer service asset immediately after selling product or service. This includes the ability to perform original and extended warranty tracking. Ostendo allows you to create service reminder letters or emails and automatically schedules preventative maintenance and creates the service jobs if this is part of the service contract. Service level agreements can be created and tracked, allowing you to ensure these service levels are met.
Increase your bottom line by ensuring all time and materials spent on jobs is billed!
If you would like to discuss your business requirements with us phone 1300 720 767 or complete our online form and one of our team will be in contact with you within 24 hours.
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