Key features

  • Seamless Integration
    Fully integrated to Sybiz Vision.
  • Add new jobs quickly
    Ability to quickly enter service jobs and allocate them to an available technician.
  • Easily manage job activity
    Control panel to allow you to view each job, their due dates and current status.
  • Visual Scheduler
    Simple way to keep on top of the workload using a visual scheduler and drag and drop capabilities.
  • Close jobs quickly
    Quickly close jobs and add labour parts and other
  • Mobility solution
    Harness the power of the internet. Field staff can receive jobs on their mobile devices and enter completed job information for invoicing.
  • Reporting
    Extensive reports on people resources and utilisation.

If you would like to discuss your business requirements with Progressive phone 1300 720 767 or complete our online form and one of our team will be in contact with you within 24 hours.

Sybiz Vision Service Management Overview

Sybiz Vision Service Manager (VSM) is a powerful service call management module, specifically designed with the needs of service industries in mind. Sybiz VSM's flexible design and industry specific routines make it easy to process service calls.

Sybiz Vision Service Manager is the ideal time saving solution for service orientated businesses such as:

  • Air conditioner sales/service
  • Electrical appliance sales/service and contractors
  • IT/computer hardware/software
  • Photocopier lease/service and other service orientated businesses

How does Sybiz VSM work?

  • Log the request for service

When the customer calls, the service request is immediately logged in Sybiz VSM.

  • Allocate and handle the request

The job is then allocated to a person to perform the task/job.

  • Print the Job Card

Once the task has been captured, a job card can be printed and taken on-site for completion.

  • Close and invoice the request

When it comes to invoicing the job, Sybiz VSM has automatically recorded all internal and external costs on the invoice.

If you would like to discuss your business requirements with Progressive phone 1300 720 767 or complete our online form and one of our team will be in contact with you within 24 hours.

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