IT Maintenance & Monitoring

Protect your business from growing cyber threats with layered, proactive monitoring and maintenance.

IT Maintenance Monitoring

IT Maintenance & Monitoring

IT Maintenance & Monitoring is a critical ingredient in protecting your business from the ever-growing threat of cyber attacks. Organised Cyber Crime groups and individuals are targeting small & medium businesses with far more energy than ever before. The need for SMB’s to pay attention to this threat and take the required actions has never been greater.

Too often we hear of the crippling effect cyber-attack has on businesses and the total cost of interruption it often has. There’s a common belief between small and medium business that it won’t happen to them, but the last few years have proved time and time again that this is the largest sector affected.

  • You aren’t too small for it to happen to you
  • You do have something valuable and worth stealing (your data)
  • And you don’t have ‘nothing to lose’.

The trend towards targeting SMB’s has been acknowledge by the Australian Government introducing legislation known as the Notifiable Data Breach Scheme, which requires businesses with a turnover of $3million or more to notify the commissioner and those affected where personally identifiable data has been breached.

Just implementing Anti-Virus or ‘Having a backup’ isn’t sufficient. That’s like locking your car door at night and thinking no one can steal it. The approach to data protection and security needs to be layered, but also importantly cost-efficient.

We have published our recommended On-premise & Cloud Hosted Infrastructure basics which you can view by clicking on the links. But a key element in both is the ongoing Maintenance & Monitoring of your IT environment to protect your business data and that of others you may keep.

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Get in touch to explore how PBT can help your organisation.

Maintenance & Monitoring Cadence​

We structure activities weekly and monthly, with continuous hardening in the background.

Weekly

  • Backup status checks (3× per week)
  • Review backup job alerts & remediation
  • Server health (disk space, CPU/RAM, event logs)

Monthly

  • Backup restore test — it’s restores that count
  • User account maintenance (remove stale/abnormal accounts)
  • Patch management (OS, browsers, common apps & devices)
  • Staff education via phishing simulations & tips

Continuous

  • Log monitoring & alerting (VPN, servers)
  • Internal vulnerability scans & sensitive data discovery
  • External vulnerability scans & exposure checks

Weekly Backup Checks

Backup solutions aren’t set and forget. The truth is that they partially fail or stop working often for many reasons. There is an incredibly high chance that without monitoring, you will end up being one of those businesses that ‘thought they had a backup’. Only to find it stopped two weeks ago, and you are now facing data loss.

Whether your data is stored On-Premise or in Sharepoint Online, backing up your data is a critical step often not understood correctly.

How backups are monitored and maintained is important. We recommend that a Backup Status Check be performed three times a week. This can often pick up issues with the backup. Our standard backup service for both online and local backup includes three checks a week by an engineer to review the status of the backups.

This on its own is not a definitive check on whether backups can be restored, and so for these reasons, we recommend a monthly restore check.

Weekly Backup Checks 1

Monthly Checks

Consistent monthly checks are essential to ensure your backups, user accounts, and security settings are not only in place but actually working to protect your business.

We recommend the following checks are done monthly:

On-Premise Server Checks

For clients running On-Premise Server Environments, we also recommend the following:

Contact us to discuss your IT Maintenance & Monitoring

We provide these services through a cost-effective Monthly Managed IT Security and Services plan.

If you would like to talk to us about implementing these IT Maintenance tasks into your service, please contact us to discuss on 1300 720 767.​