Managed IT Support

Comprehensive Managed IT Services for your organisation

At PBT our dedication to managed IT support goes beyond the standard—it’s an embodiment of commitment. Recognizing the critical role technology plays in your business’s success, our philosophy is rooted in taking responsibility for ensuring your IT environment is optimal, secure, and efficient. We approach challenges not merely as issues, but as personal endeavors, dedicating ourselves to rectifying them swiftly and effectively.

Emphasis on IT Security: In today’s digital age, IT security is paramount. We prioritize safeguarding your digital assets against potential threats. Our team stays abreast of the latest cybersecurity developments and employs state-of-the-art tools and practices to protect your data and infrastructure from breaches, malware, and other vulnerabilities.

Our bespoke Managed IT Services packages offer a holistic, proactive solution, specifically designed to cater to the unique demands of your IT infrastructure. With our Managed IT Services model, you can expect transparency and consistency in your investment.

Key Offerings of Our Managed IT Services:

  • Holistic IT Support: Expertise spanning Microsoft Azure Servers & Infrastructure, On-Premise Servers, Desktops, Laptops, Network Peripherals, and Mobile devices.
  • Software Assistance: Comprehensive support for Microsoft Applications, Hyper V & VMware Services. We also extend our services to encompass third-party software, when feasible.
  • Security Measures: Beyond our robust End Point , and Website Protection solutions, our IT security measures are designed to be dynamic, adapting to the ever-evolving threat landscape.
  • Backup Solutions: Both Online & On-Premise Backup solutions, diligently checked thrice a week, guaranteeing data integrity and security.
  • Monthly Backup Tests: Regular test restores of backups reinforce data reliability and readiness.
  • Support Resolution: Our dedicated team is always on standby, ensuring swift resolution of support issues for all staff members.
  • User Account Administration: Streamlined processes for user account management ensures smooth transitions as your team evolves.
  • Real-Time Reporting System: Our cutting-edge reporting system offers insights into the health and performance of your servers and desktops, ensuring a proactive approach to potential issues.
  • Feedback Mechanism: Your feedback drives our evolution. After every service request, we provide an intuitive avenue for you to rate our performance, ensuring we consistently refine our services.

At PBT we believe in forging more than just a business relationship; we seek a partnership where your success becomes our shared mission. Allow us to be the IT backbone that empowers your business’s growth and security.

Struggling with your IT support requirements?

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