Integrated CRM Solutions to improve customer relations
In the past, accounting systems stored a wealth of information related to customers, suppliers, inventory, but it was limited to financial & accounting data. Our Business Software solutions provide integrated CRM software to improve your business internal and external communication. This gives you the ability to control your financial situation and your relationships with prospects, customers and suppliers.
Our CRM solutions allow you to empower your team to keep communications in one central area. Combined with business intelligence gives you deeper insight into your relationships with customers, suppliers and prospective customers. The solutions include:
- Outlook integration
- Sales Force Automation
- Mobility solutions
- Customer Gateways
Whilst each of our ERP packages have CRM modules internally, we recognise that at times there is a need to extend beyond the functionality they provide.
PBT is also Zoho CRM partner. As CRM specialists, Zoho provide a suite of customer facing business tools at the right price point/feature set for our customers in the mid-market space. To find out more about Zoho CRM, please click here.