Our Managed IT Services agreements provide our customers with a personal, proactive service that provides fixed cost support that covers all areas of your IT requirements.
With flexibility in our agreements we are able to tailor them to suit individual customer needs. Included in our managed services agreements you will receive:
- Support for your Server, Desktop, Laptop & Mobile devices
- Support for Microsoft & VMware software, and where possible software from Third Party Vendors
- A managed Anti-virus and Backup solution that is personally audited everyday
- Administration of Users Accounts as new people join and leave your organisation
- A Real Time reporting system that provides us with up to date information about your IT environment measuring critical information about servers and desktops so that we can be proactive in supporting your environment.
- Transparent access to our support systems so that you can see where your support issues are at all times.
And we constantly monitor and record your happiness with our service via the opportunity to rate us on every request that we solve with the click of a button.