Simplify Scheduling, Quoting & Invoicing with Service Management Software
Empowering service businesses with software that streamlines job scheduling, technician allocation, maintenance management, and invoicing—giving you full visibility and control from quote to completion.

End-to-End Control with Service Management Software for Service Businesses
Our Service Management Software solutions provides complete oversight of your service operations, tying directly into financials and supply chain processes. From generating accurate quotes and scheduling service tasks to managing recurring jobs and tracking labour, materials, and costs — everything is centralised in one solution.
Industry Experience That Matters
We’ve worked with a wide range of service companies across many industries, helping them implement software designed specifically for the service sector. Having seen first-hand the challenges businesses face, from simple daily tasks to complex contract management, we know that basic financial software alone is rarely enough to keep up.
Many of our customers were struggling to manage quotes, jobs, and invoicing with generic systems. By moving to dedicated Service Management Software, they gained control, efficiency, and the ability to overcome industry-specific challenges.
Whether you need to manage straightforward service requests or more complex requirements like scheduling technicians, tracking service contracts, or maintaining periodical maintenance schedules, our solutions can scale to fit your business. From job allocation and cost tracking to faster invoicing and payment processing, we help you streamline every step.
With greater visibility into profitability, technician performance, and job status, you can make informed decisions in real time. Whether it’s servicing internal company assets or customer assets, our software delivers the flexibility and insight needed to meet a broad spectrum of service management requirements.
Want To Know More?
Get in touch to explore how PBT can help your organisation streamline, scale, and succeed. We’re happy to discuss your needs and offer obligation-free advice.
Key Features of Service Management Software

Our Service Management Software is packed with practical tools to help you streamline operations, improve efficiency, and stay in control of every job from start to finish:
Estimating & Quoting: Create accurate, professional quotes with labour, materials, travel, and overheads factored in. Save templates and prebuilds for faster turnaround.
Inventory Management: Track parts and materials across jobs to avoid stock-outs or over-ordering.
Schedule & Dispatch: Use a drag-and-drop scheduler to allocate jobs quickly, with visibility across staff availability and workloads.
Service Delivery: Capture time, materials, and job updates from the field for real-time accuracy.
Invoicing & Payments: Create flexible invoices, manage retentions, and take payments on the spot.
Business Reports: Access detailed analytics to track profitability, cost variances, and resource performance.
Communicate Between the Field and the Office
Miscommunication creates chaos. With mobile-enabled service management, your technicians and office staff stay connected at all times. Technicians can receive job details, upload notes, complete audits, and capture customer signatures on-site, while office teams can schedule jobs, view progress, issue invoices, and take payments instantly.
This streamlined communication reduces double handling, improves response times, and ensures a consistent customer experience.
Stay on Track and On Budget
Deadlines, quotes, and invoices can easily slip through the cracks without the right systems in place. With Service Management Software, you gain full visibility across jobs, teams, and budgets.
- Track work in progress in real time
- See when quotes are approved or invoices are overdue
- Monitor profitability across projects and service contracts
- Identify resource gaps before they become bottlenecks
Never miss a beat, stay in control of every moving part of your business.
Maintenance and Recurring Revenue
or businesses maintaining customer assets or performing scheduled services, recurring jobs are essential. Our software helps you:
- Set up recurring maintenance schedules
- Send automated notifications to customers when services are due
- Generate recurring invoices for predictable cash flow
- Access complete asset histories and compliance records
This not only strengthens customer relationships but also supports long-term revenue growth.

Get in Touch
Find out how our Service Management Software can save you time, reduce costs, and improve job profitability — get in touch with us today.