Your Path to Sustainable Business Growth and Enhanced Client Outcomes

As your NDIS organisation grows beyond 100 employees the challenges of growth multiply exponentially. The business software solutions and tools that got you here won’t be enough to support future growth.

Managing an increasing client base, navigating complex service delivery and compliance requirements, and coordinating a large workforce demands a new approach. That’s where we can help.

With 23+ years of experience, our integrated business solutions, Sage Intacct, Employment Hero and Client Management software are designed to make your life easier, freeing you to focus on what matters most - your clients.

Get Your Free NDIS Operations Health Check

Get a free assessment to discover the full potential of your NDIS organisation, no matter its size or complexity, with our seamlessly integrated solutions.

By connecting your core business software – finance, client management, payroll and more – you can experience a new level of efficiency, accuracy, and productivity.

Leave your details below and we’ll contact you for your free, no-obligation 20-minute NDIS Operations Health Check.

  • Uncover hidden inefficiencies in your operations,
  • Identify the right tech solutions to streamline processes,
  • Boost client satisfaction through improved outcomes, and
  • Scale your organisation effortlessly for future growth.

Best in Class platforms and products

For NDIS service providers, achieving a top-tier technology stack involves adopting the most effective products or solutions, often customised to address specific operational requirements. These solutions are selected based on their exceptional performance, reliability, and seamless integration capabilities, ensuring that every facet of the organization—from client management to finance and payroll—is optimised for maximum efficiency and efficacy.

PBT consolidates these leading specialised systems and products from various global and Australian vendors to craft personalised solutions tailored for NDIS and aged care providers. Our specialised offerings encompass finance, ERP, payroll, HR, and more, seamlessly integrated with your preferred client management system to deliver a robust, tailored, and integrated solution.


Sage Intacct is a scalable cloud accounting solution tailored for NDIS and aged care organisations, providing dimensional tracking for detailed reporting by Participant, Plan Manager, Location, Grant, and more. It offers comprehensive insights by tracking financial and statistical data across these dimensions, alongside Multi-Entity functionality for managing separate companies with consolidated financials.
Sage Intacct automates purchasing approvals, revenue recognition, and integrates seamlessly with Employment Hero Payroll for automated wages journals by client position, making it a top choice for streamlined financial management in the sector.

Payroll & HR

In 2023, one-third of all Australian jobs were in the NDIS sector, posing significant challenges for providers in recruiting and onboarding staff. Managing high turnover amidst a transient workforce complicates maintaining consistency and efficiency. Compliance with the SCHADS Industry Award for payroll adds further complexity, demanding precision to avoid issues.  Ensuring up-to-date staff certifications and licenses remain crucial, impacting regulatory compliance and care quality. Continuous staff training is vital, necessitating robust systems. Employment Hero cloud Payroll & HR solution offers recruitment, HR, payroll, compliance, and rostering automation, enabling NDIS and aged care providers to streamline operations and prioritize exceptional care.

Client Management

NDIS providers in Australia have a diverse array of client management systems to choose from, each integral to core operations encompassing client record management, rostering, timesheets, invoicing, and payment claims. PBT specialises in integrating these systems with finance, ERP, payroll, and HR solutions, enhancing efficiency and seamlessness for providers in these sectors. By implementing leading cloud-based solutions like Sage Intacct and Employment Hero alongside a client management system, providers establish a robust foundation for operational efficiency and future growth. PBT's expertise lies in seamlessly integrating these solutions to create a powerful, automated system that supports sustainable and efficient business expansion.

Tired of Endlessly Managing Disconnected NDIS Systems?

Our integrated NDIS business software solution brings together all your systems — Finance, Client Management, Payroll, and HR functions — into a seamlessly integrated solution.

For growing NDIS providers facing increasing demands, our approach offers:

  • Single Source of Truth: Sync crucial data across systems, including employees, locations, clients, and more to provide detailed insights across key reporting dimensions.
  • Streamlined Payroll: Automate timesheet synchronisation from your Client Care solution, ensuring award compliance and reducing manual data entry.
  • Automated Financial Processes: Seamlessly transfer invoices from your Client Care solution to your Finance/ERP system, minimising errors and expediting month-end processes.
  • Custom Financial Reporting: Provide detailed insights and analysis of critical data across key reporting dimensions, such as Client P&L and more.

For NDIS service providers who recognise the need to meet rising participant and NDIS demands, our solution provides a proven path forward to transform your organisation and improve client outcomes.

Hear What Others Say

Maximise Efficiency with Integrated NDIS Business Software

Discover the full potential of your NDIS organisation, no matter its size or complexity, with our seamlessly integrated business software solutions. By connecting your core systems – Finance, Client Management, Timesheets, Invoicing, and more – you can experience a new level of efficiency, accuracy, and productivity.

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Ensure consistency of client information across client management, finance and payroll software. Our solution synchronises client data and other critical reporting data across your systems. This reduces data entry errors, eliminates duplicate records, and provides all departments with access to current, accurate information.

Timesheet Ingetration

Improve timesheet management by integration to Employment Hero Payroll. Correctly interpret SCHADS award, enhance compliance, and minimise data entry errors and duplication. This allows your payroll and finance teams to focus on higher-value tasks, improving overall operational efficiency.

Invoice Automation

Streamline your billing process with automated invoice synchronisation. Our system simplifies invoice generation and management within your financial system, reducing manual effort and improving efficiency. This leads to faster billing cycles and improved cash flow management.

Benefits of Client Management, Finance and Payroll Integration

Cost & Time Savings

Scalability for Growth

Streamlined Processes

Operational Efficiency

Enhanced Service

Want To Manage All Your NDIS Operations In One Place?

As an NDIS organisation, you face unique challenges in managing your operations efficiently while delivering exceptional client care. From manual data entry and reconciliation to disjointed systems and compliance concerns, these obstacles can hinder your ability to make a lasting impact in the lives of those you serve.

Ready to Optimise Your NDIS Operations?

Take the first step towards revolutionising your NDIS organisation’s efficiency and impact. Complete the form below to request your Free NDIS Operations Health Check from the experts at PBT.

Our team will assess your current systems and processes, and provide personalised recommendations to streamline operations, elevate client care, and position your organisation for sustainable growth. Unlock your NDIS organisation’s full potential and future-proof it.

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