The Victorian Land Registry Services (VLRS) together with Progressive Business Technologies (PBT) implemented Sage Intacct to transform their Financial business operations to improve efficiency, purchasing and data visibility.
We talked with Ani Chakraborty, General Manager – Technology and Information Services, to understand how the system was implemented and the key benefits achieved by the project.
Who is VLRS?
VLRS is a technology and data insights company that was granted a 40-year concession by the Victorian Government in 2018 to run the commercial operations of the 160-year old Land Titles Office and Registry.
It is a vital part of the Victorian economy. Managing more than a million property transactions every year, VLRS maintains the integrity of one of Australia’s largest registries, providing invaluable industry insights, while developing products and services that make life easier for their customers, partners, and the people of Victoria.
In the first half of 2020, VLRS undertook a systems transformation review to replace the current financial system which at the time was Wiise. They evaluated the market for cloud-based ERP (Enterprise Resource Planning) systems suitable for their requirements.
VLRS needed to record transactions at a company, department, cost centre, system and project level.
This led to improvements in reporting and data analysis. Another focus area for VLRS was to improve their purchasing workflows and approvals. From purchase orders through to supplier payments, VLRS required electronic approval workflows within the system based on each department’s delegated authority levels.
By utilising Sage Intacct’s Financial Reporting Engine, it enables reports that were manually prepared to now be system generated and self-served by those that need the information.
Key requirements delivered by Sage Intacct included:
The Implementation Process
Dedicated project teams for both VLRS and PBT worked together to complete the project.
Due to COVID-19 restrictions, the entire project was delivered remotely.
The seamless migration of detailed historical transactions from their existing system to Sage Intacct was of critical importance to VLRS. This required the migration of three years of historical transactions to maintain comparative reporting year on year.
The transition to Sage Intacct was achieved with a minimal business interruption. A detailed go-live plan was established well in advance, mapping out the daily responsibilities of both teams over the critical three-week ‘go-live’ window.
A key success was also the diligence of the VLRS team in User Training and User Acceptance testing, which translated to very few support issues in the first few months. As the team becomes more familiar with Sage Intacct